About the

Job:

Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healthcare environment? Arch City Dental in Westerville, Ohio, is seeking a dedicated Front Desk Administrator to be the welcoming face and voice of our practice.

Key Responsibilities:

Greet patients warmly upon arrival and deliver an exceptional, positive first impression. Schedule appointments and optimize the daily patient calendar for maximum efficiency. Answer phone calls, respond to patient inquiries, and direct practice communications promptly. Maintain patient records and update personal/medical details in accordance with HIPAA standards. Process payments, co-pays, and daily financial transactions accurately and professionally. Assist patients with insurance verification, benefits breakdown, and claims processing. Keep the reception area clean, inviting, and fully stocked with office supplies. Collaborate closely with our dental team to ensure seamless patient care and smooth daily operations.

Requirements:

Experience:

Minimum of 1 year of administrative experience in a dental clinic setting preferred, but we are happy to train the right candidate.

Knowledge:

Familiarity with dental terminology and dental insurance procedures.

Technical Skills:

Proficiency in computer operations and dental practice management software.

Communication:

Excellent verbal, written, and interpersonal communication skills.

Organization:

Strong organizational and multitasking abilities in a fast-paced environment.

Professionalism:

Sharp attention to detail and an absolute commitment to patient confidentiality. Why Join Us?: Competitive pay based on experience. Comprehensive benefits package. Professional development and continuing education opportunities. A warm, supportive, and team-oriented work environment serving the Westerville community. If you are passionate about patient care and ready to make a difference, we encourage you to apply! Join our team at Arch City Dental and help us deliver exceptional dental care with a smile.