Dental Receptionist / Scheduling Coordinator | $22-$27/hr | Open Dental

Revolution Dental Group

Pay range

$22 - $27/hr

Job type

Permanent

Location

19129 South Beavercreek Road, Oregon City, OR, USA

Experience

Any

Posted

1 week ago

About the role

Overview

We are seeking a dedicated and detail-oriented Dental Receptionist / Scheduling Coordinator to join our dental front office team. The ideal candidate will play a vital role in ensuring smooth operations within our dental practice, providing exceptional support to both patients and healthcare providers. This position requires a strong understanding of dental terminology, patient management systems, and front desk operations.

Responsibilities

The responsibility of the Scheduling Coordinator is to help the potential patient clearly understand, and facilitate their commitment to, the services provided by the clinic

Warmly greet each visitor to the center in a timely manner

Distribute all necessary paperwork to patients and assist with completion of paperwork as necessary

Collect payments as needed

Check out patients and ensure next visits are scheduled as directed

Ensure follow-up for hygiene after final appliance delivery and track follow-up

Be always available to incoming patients, vendors, visitors, etc. - never leaving the front unattended during office hours, ensuring completion of scheduling for the last patient of the day

Answer questions for patients about their visits; communicate questions to designated team member when necessary

Respond to patient inquiries with a general knowledge of our products and services.

Constant review of lobby to ensure appearance is clean and stocked

Ensure office supplies for front office are stocked and communicate with Human Resource Manager for necessary supply orders

Ensure patient communications are carried through to resolution

Primary responder to phones. Take messages or redirect call to another staff member as required.

Understand the patient experience and ensure that we are exceeding patient expectations through every step of the patient experience

Cultivate lasting professional relationships with patients

Present the services provided in a clear, concise, memorable and impactful way

Schedule Smile Design for the patient

Complete all necessary paperwork and documents

Complete chart notes, as needed, track and upload patient documents daily. Request help from office manager and treatment coordinator as needed, but it is your responsibility to ensure these tasks are completed.

Monitor KPIs for your position

Requirements

High school diploma required; college degree preferred

Preferred:

knowledge of Open Dental software

Dental/medical knowledge preferred

Warm and inviting personality

Ability to work a flexible schedule

Ability to answer questions in a clear and concise manner

Ability to educate consumers on products and services

Engaging and friendly; excellent interpersonal skills

Ability to build strong business relationship

Ability to work in a stressful environment and maintain a pleasant demeanor

Telephone experience required

Advanced oral and written communication skills

Strong organizational skills

Must be a team player

Commitment to providing excellent customer service and patient care

Basic computer skills, strong keyboarding skills and knowledge of software including Microsoft Office Suite i.e., Word, Excel, Power Point

Bi-lingual speakers are welcome

Basic CPR Certification.

If you are passionate about healthcare and possess the skills necessary to excel as a Scheduling Coordinator, we invite you to apply for this rewarding opportunity.

Compensation & Benefits

$22-$27/hour Compensation will be be based on candidate's level of experience

About the Company

At Revolution Dental Group in Oregon City, we pride ourselves on providing exceptional patient care in a warm, welcoming environment. We are Private Practice dedicated to utilizing advanced technology to deliver the highest standard of dental services. Our team values collaboration, continuous learning, and a supportive work culture.

Schedule & Benefits

Position Type:

4- 10-Hour Days

Benefits:

• Full-Time Benefits
• Employer-paid medical insurance
• 80 hours of paid time off and 40 hours of paid sick leave
• In-house dental benefits

• Employee-contributed 401(k) plan

Continuing education and professional-development opportunities

Opportunity for attendance bonuses