Position :

Front Office Medical Receptionist Reports to :

Practice Manager Scheduled Hours :

Approximately 24-32 hrs/week

Office Mission Statement:

It is our mission, as the physicians and staff of this office, to provide the best in pediatric care. We are dedicated to the wellness of our patients and their families through our uncompromising commitment to quality care, personal service and a warm and friendly environment. It is our goal to exceed our patient's expectations.

Required Skills and Abilities:

Excellent communication skills with the ability to use logic and reasoning Excellent customer service, having a positive and congenial attitude Knowledge of the different types of insurance companies Computer skills with experience in databases, spreadsheets and word processing Organized with the ability to take direction Basic medical terminology Communicating effectively to convey information effectively and accurately Basic math skills Accuracy in spelling

Education and Experience:

High School diploma or equivalent One year experience as a receptionist in a medical office

Responsibilities:

Count cash drawer (if you are opening) Greet patients /check-in patients/check-out patients Answer and direct calls Schedule Appointment Assist with patient portal Follow up on cancel/no show (phone call with documentation) Daily Insurance Validation on appointments within one week Data input

•updated and new patient registration forms eFax Scanning Chart Prep for the following day Release of medical records (outgoing) Daily close (if you are closing) Housekeeping

•waiting room/feed fish

Pay:

$20.38

•$21.36 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person