Dolan Dental Dolan Dental is seeking an experienced Treatment Coordinator / Front Desk Receptionist to join our team. We are a high-volume, fast-paced dental office , so we are looking for someone who is confident, organized, efficient, and comfortable managing multiple responsibilities throughout the day. This is not an entry-level dental position . Candidates must have a strong dental background and be able to step into a busy front-office environment with a solid understanding of dental terminology, insurance, scheduling, patient communication, and treatment coordination.

Qualifications Required:

Minimum of 3+ years of dental office experience Dentrix experience is required Experience with dental insurance verification Experience treatment planning in

GENERAL DENISTRY

is required. Strong experience answering and managing a high volume of phone calls Thorough understanding of dental terminology, procedures, and treatment Experience discussing treatment plans, scheduling treatment, and coordinating patient care Ability to work efficiently in a

HIGH-VOLUME, FAST-PACED

dental office Strong multitasking and organizational skills Excellent verbal and written communication skills Professional, friendly, and confident when communicating with patients Ability to stay calm, organized, and accurate while managing multiple priorities Dependable, punctual, and team-oriented Responsibilities will include, but are not limited to: Greeting and checking patients in and out Answering and managing incoming phone calls Scheduling and confirming patient appointments Coordinating treatment and helping patients understand recommended treatment plans Discussing scheduling, insurance, and financial arrangements with patients Verifying dental insurance eligibility and benefits Accurately entering and updating patient and insurance information in Dentrix Reviewing patient accounts and treatment information Maintaining an efficient and productive schedule Filling openings and helping maximize the daily schedule Communicating with clinical team members regarding patient needs and treatment Handling patient questions and concerns professionally Providing excellent customer service in person and over the phone Supporting other front desk team members as needed

Schedule:

The exact schedule will be determined based on office needs.

An example schedule may include:

Monday:

6:30 AM

•2:00

PM Tuesday:

12:30 PM

•8:00

PM Wednesday:

12:30 PM

•8:00

PM Thursday:

6:30 AM

•2:00

PM Friday:

Rotating Fridays among front desk team members, 6:30 AM

•2:00

PM Saturday Requirement:

From September through May , team members are required to work at least one Saturday per month . When you are scheduled to work a Saturday, you will have that Friday off .

Pay:

$26.00

•$28.00 per hour Expected hours: 35.0

•40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Work Location:

In person