A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
primary care office in Rockaway, NJ. Hybrid role (in-office + remote), 5 days/week, $18-$21/hr! About AbendHealth AbendHealth is a growing, family-owned primary care practice in Rockaway, New Jersey. We are a local, physician-led office—not a large healthcare corporation—and we are committed to providing personalized, proactive care while creating a supportive workplace for our team. As our practice continues to grow, we are looking to add another full-time Medical Receptionist to our front-office team. This is an excellent opportunity to join a young, expanding practice where your work is valued and you can grow with the company. The Role We are seeking a friendly, dependable, and highly organized Medical Receptionist to help manage patient communication, scheduling, and daily front-office operations. This is a full-time hybrid position that includes both in-office and remote work. You will work closely with our existing reception and administrative team to help ensure that patients receive prompt, professional, and compassionate service. Responsibilities Answer and manage incoming patient calls, texts, and portal messages Schedule, confirm, and reschedule patient appointments Assist patients with general questions and direct clinical concerns to the appropriate provider Coordinate communication between patients, providers, and other members of the care team Help manage referrals, appointment follow-ups, and patient paperwork Maintain accurate patient information within the electronic health record Support the front desk and administrative team with daily office responsibilities Provide a welcoming and professional experience for patients both in person and remotely Qualifications Previous medical office, receptionist, customer service, or administrative experience is preferred Strong verbal and written communication skills Comfortable communicating with patients by phone, text, and electronic messaging Organized, detail-oriented, and able to manage multiple responsibilities Comfortable learning and using electronic health records, communication platforms, and office technology Reliable and able to work independently during remote hours Professional, compassionate, and patient-focused Able to work well as part of a growing team Experience in a medical office is helpful, but we are willing to train the right person who has a strong work ethic, excellent communication skills, and a positive attitude. Why Join AbendHealth?
Hybrid flexibility:
Work both remotely and from our Rockaway office Family-owned practice: Work directly with physicians and leadership without corporate bureaucracy Supportive team: Join an established front-office and administrative team Growing company: Become part of a rapidly expanding practice with future opportunities for professional growth Meaningful work: Help patients access high-quality, personalized primary care Positive environment: Work in a practice where employees are respected and their contributions are recognized Schedule and Compensation Full-time position Five days per week Combination of in-office and remote work $18-$21 per hour , depending on experience and qualifications Apply Today We are looking for someone who wants more than just another front-desk job. This is an opportunity to become an important part of a growing, patient-centered medical practice and build a long-term future with our team. Please apply with your resume. We look forward to meeting you. Learn more about AbendHealth at www.abendhealth.com or follow @abendhealth and @dr.jesse_abend .
Pay:
$18.00 - $21.00 per hour
Benefits:
401(k) Health insurance Paid time off Application Question(s): What makes you most qualified for this position? This role involves frequent written communication with patients. How would you rate your typing and texting skills?
Experience:
Medical receptionist: 1 year (Preferred) Ability to
