Hello! •Please do not call in for job inquiries so we can avoid burdening reception staff• This job is good for somebody located in or near Katy, TX! We are a growing medical office looking for a professional, highly trainable staff member who can assist both front and back office, with primary role in front desk. Experience is helpful but not necessary as we will provide full training for this position. The right candidate must be customer service oriented, friendly, outgoing, and a team player willing to go the extra step to get the job done. We are looking for someone who can think on their feet, handle a fast paced environment, complete tasks independently, and be willing and able to quickly learn new things and take direction. We reward hard work! Job Description Responsibilities include, but are not limited to : Greeting patients and assisting with either check in or check out process Collecting payments Answering/making phone calls/taking messages and notes Verifying patient insurance information, handling prior authorizations, and ensuring correctly noted in system Refunds and recoupment protocols
Qualifications:
High school or equivalent (Preferred) Ability to communicate positively with patients and payers/strong customer service skills. Must be kind and friendly! Medical office experience is a plus but not a requirement. Must be able to use standard computer/technology devices and applications Athena (EMR) experience (or quick learner with other EMR experience) is a plus Knowledge of Insurance and Benefits is a plus
Experience:
Medical office experience is a plus, not a requirement Customer Service experience preferred We look forward to meeting you!