Dental Front Desk Coordinator - Private Practice Parkway Dental Care - 3.2 Garland, TX Job Details Full-time $17 - $22 an hour 10 hours ago Benefits Paid training Dental insurance 401(k) Financial planning services Paid time off On-the-job training 401(k) matching 401(k) 2% match Employee discount Professional development assistance Retirement plan Qualifications Teamwork Interpersonal skills Phone communication Attention to detail Dentrix Organizational skills Dental office experience Patient collections management Full Job Description At Parkway Dental Care , we pride ourselves on providing exceptional dental care to the Garland community in a warm, family-oriented environment. We are a modern private general dentistry practice looking for a friendly, organized, and dependable Dental Front Desk Coordinator to join our team. If you enjoy connecting with patients, are comfortable multitasking, and take pride in creating a positive patient experience, we would love to meet you! We are looking for someone who is interested in building a long-term career with our practice and becoming an important part of our small, supportive team. Key Responsibilities As our Front Desk Coordinator, you will help keep the front office running smoothly and ensure our patients receive excellent service from the moment they arrive until they leave.

Your responsibilities will include:

Patient Experience:

Warmly greeting patients and creating a friendly, welcoming environment

Check-In & Check-Out:

Efficiently checking patients in and out and making sure all necessary information is completed

Phones:

Answering incoming calls professionally, assisting patients with questions, and directing calls appropriately

Scheduling:

Scheduling, rescheduling, and optimizing appointments using

Open Dental Appointment Confirmations:

Making confirmation calls and following up with patients regarding upcoming appointments

Patient Communication:

Responding to patient messages, texts, and emails in a timely and professional manner

Payments:

Collecting copays, deductibles, and outstanding patient balances and communicating financial information clearly and respectfully

Insurance:

Reviewing insurance information and assisting patients with basic insurance and financial questions

Teamwork:

Communicating effectively with the clinical team to help maintain an efficient daily schedule

Recall & Follow-Up:

Assisting with patient recall and reactivation as needed

Qualifications Required:

Excellent customer service and communication skills Friendly, professional, and positive attitude Strong attention to detail and organizational skills Ability to multitask and stay calm in a busy environment Professional and confident phone communication Dependable, punctual, and responsible Comfortable discussing patient payments and balances in a professional, non-confrontational manner Ability to work well with a small team

Preferred:

1+ year of dental front-office experience General dentistry experience Experience with Open Dental, Dentrix, Eaglesoft, or other dental software Familiarity with dental terminology and insurance Experience with patient scheduling and dental billing Spanish/English or other bilingual skills are a plus Dental front-office experience is preferred, but we are willing to train the right person who has excellent customer-service skills, a strong work ethic, and a willingness to learn. The Ideal Candidate We are looking for someone who is: Warm and personable with patients Organized and detail-oriented Confident and professional Comfortable asking for and collecting patient payments A good communicator Reliable and accountable A positive team player Able to take initiative and work independently Looking for a stable, long-term position Compensation $17-$22 per hour, depending on experience and qualifications. Candidates with strong dental front-office experience, insurance knowledge, and dental software experience may be considered at the higher end of the range.

Schedule:

Full-time, Tuesday-Friday with occasional

Saturdays Location:

Parkway Dental Care — Garland, TX 75040 If you are looking for a professional, friendly private dental practice where you can grow and become part of a close-knit team, we would love to hear from you!

Job Type:

Full-time Pay:

$17.00 - $22.00 per hour

Benefits:

401(k) 401(k) 2% match 401(k) matching Dental insurance Employee discount Financial planning services On-the-job training Paid time off Paid training Professional development assistance Retirement plan

Experience:

Dental office: 1 year (Preferred)

Work Location:

In person