Medical Front Office Coordinator North Woods Endocrinology | The Woodlands, TX North Woods Endocrinology is seeking a dependable, motivated Medical Receptionist/Front Desk team member to join our practice. We are a busy specialty practice caring for patients with diabetes, thyroid disorders, osteoporosis, and other endocrine conditions. We are looking for someone who is professional, reliable, comfortable with technology, and works well as part of a team. Previous medical office experience and experience with medical insurance eligibility and benefits verification is required. What You'll Do Our Front Desk team works closely with patients, providers, and other members of the practice to provide an excellent patient experience and keep the office running smoothly. Greet and check in patients and provide friendly, professional assistance Accurately enter patient insurance information into the EMR, select the appropriate insurance plan/package, and verify eligibility and benefits Collect copays, deductibles, coinsurance, and past-due balances; accurately handle, process, and post patient payments Identify and address insurance and referral requirements that may affect patient care Maintain accurate patient demographic, insurance, and account information Assist with telehealth preparation and other front-office patient needs Schedule and manage patient appointments Accurately document communications and follow assigned tasks through to completion or appropriate handoff What We're Looking For The right candidate will: Be dependable and punctual, with reliable attendance Learn new skills and workflows readily, take ownership of responsibilities, and follow through while knowing when to ask questions or seek support Be organized and able to prioritize in a busy medical office Communicate professionally and respectfully with patients, providers, and coworkers Be comfortable discussing insurance benefits and patient financial responsibility Be accurate and trustworthy when handling payments and financial information Have strong attention to detail and accurate data-entry skills Bring a positive, professional attitude to work Work collaboratively, take initiative, and contribute to shared team responsibilities as needed Qualifications Previous medical front desk, medical receptionist, or outpatient medical office administration experience required Experience with insurance eligibility and benefits verification, with a solid understanding of common medical insurance plans required Understanding and experience with medical billing is preferred Proficiency with electronic medical records (EMR) required Athenahealth experience strongly preferred Strong computer, communication, and customer-service skills Spanish speaker is preferred

Schedule & Location Full-time Monday-Thursday:

8:00 AM-5:00

PMFriday:

8:00 AM-3:00 PM North Woods Endocrinology has two locations in The Woodlands area. The Front Desk Coordinator should be comfortable rotating between locations based on practice needs. A comprehensive benefits package is available to eligible full-time employees, including performance based bonuses. About Us North Woods Endocrinology is an established specialty practice focused on providing high-quality, individualized endocrine care. Our practice is guided by our I-CARE values: Integrity, Collaboration, Accountability, Respect, and Excellence. We believe excellent patient care depends on a team whose members can rely on one another. If you are dependable, enjoy working with patients, take pride in doing your job well, and want to become an important part of a healthcare team, we would like to hear from you.

Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person