About the Position Bahr Dermatology is looking for a friendly, dependable, and organized Medical Receptionist to join our front office team. Our receptionists are often the first and last person a patient interacts with, so we are looking for someone who genuinely enjoys helping people and takes pride in creating a welcoming, professional experience. This is a busy front-desk position that requires someone who can stay organized, communicate well, and confidently juggle several tasks at once. The right candidate will be personable, detail-oriented, comfortable with computers, and able to remain calm and friendly when the office gets busy. Responsibilities Welcome patients as they arrive and provide a warm, professional experience throughout their visit. Check patients in and out efficiently and accurately. Collect and update patient demographic and insurance information. Review and obtain necessary patient forms and signatures. Make copies of driver's licenses and both sides of insurance cards as needed. Provide patients with the practice's financial policy and assist with any questions regarding office procedures. Schedule new and follow-up appointments and help coordinate patient scheduling needs. Answer incoming calls on a multi-line phone system and direct patients to the appropriate team member. Take accurate messages and communicate patient needs to clinical staff. Respond to routine patient questions and know when an issue needs to be escalated to a provider or other member of the team. Maintain accurate patient information within the practice's electronic medical record (EMR). Scan, upload, and organize documents and medical records as needed. Assist with general front-office tasks including filing, data entry, printing, copying, and other administrative duties. Help keep the reception area neat, organized, and welcoming. Protect patient privacy and maintain confidentiality in accordance with HIPAA requirements. Work closely with the clinical team to help keep patient flow running smoothly. Provide a high level of customer service to patients both in person and over the phone. Perform other front-office duties as needed to support the practice. Qualifications Previous experience in a medical office, doctor's office, or other healthcare setting is preferred. Previous front-desk or customer service experience is strongly valued. Experience with an EMR/EHR system is helpful, but we are willing to train the right person. Comfortable using computers and learning new software systems. Strong communication and interpersonal skills. Professional and friendly telephone manner. Excellent attention to detail and organizational skills. Able to prioritize tasks and effectively multitask in a busy office. Dependable, punctual, and willing to be a team player. Comfortable handling confidential patient information appropriately. Bilingual skills are a plus. Dermatology experience is helpful but not required. The Ideal Candidate We are looking for someone who is kind, welcoming, organized, and dependable. You should enjoy interacting with patients, be comfortable switching between tasks throughout the day, and take initiative when you see something that needs to be done. If you are someone who takes pride in providing excellent customer service and enjoys being part of a close-knit medical team, we'd love to hear from you!

Pay:

$16.00 - $18.00 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

Employee discount Free parking Paid sick time

Work Location:

In person