Per Diem Dental Receptionist

Be the welcoming first impression that sets the tone for exceptional care.

Bring your organization, professionalism, and warmth to a team that values patient experience at every step. Grow your career in a supportive environment where your impact is felt from the front desk to the exam room.

Job Summary:

Dental Receptionists greet patients, manage appointments, help maintain patient records, all while providing excellent customer service and contributing to a positive patient experience. They are the first point of contact for patients and play an important role in the smooth operation of the dental clinic.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Job Functions/Responsibilities:

ReceptionReceive patients in a courteous and friendly manner; answer questionsregarding the health centers dental program and services.

Answer incoming phone calls, perform initial triage, and forward calls tothe appropriate staff member; take messages as appropriate.

Coordinate the processing of patients with members of the dental staff.

Appointment SchedulingResponsible for sending out New Patient Packets to patients.

Schedule patient appointments as per health center scheduling policiesand procedures.

Assist patients and dental staff in the scheduling of referral appointments.

Notification letters to patients you have not shown for scheduled appointments.

ClericalRegister patients and update computerized registration information as necessary.

Prepare dental records for new patients; update records for return patients.

Process requests for dental records to and from other offices.

May perform some typing and photocopying as necessary.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications:

High School diploma or GED.Experience as a receptionist preferred, especially in a dental or healthcare setting. One year of experience in a dental practice setting (preferred).Ability to communicate effectively with patients of all ages.

Proficient in computer skills, including EMR, email, spreadsheets, and document processing (preferred).Must maintain a high level of confidentiality.

Physically able to assist patients, stand/walk for long periods, lift up to 25 lbs. Must conduct oneself ethically and report any possible violations.