Unit Secretary - Full-Time (First Shift)

Job Type:

Full-Time |

First Shift Pay & Benefits:

Paid Daily (Work Today, Get Paid Today!), Competitive Pay, Career Advancement Opportunities About Us Complete Care is a trusted pillar in the Brookfield community. We approach every day with one simple goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. Join a team where employees truly feel like family and your personal growth is our priority! Why Join Complete Care?

Work Today, Get Paid Today:

Access your earned pay on your own schedule with our voluntary early wage benefit.

Supportive Family Atmosphere:

Work alongside a dedicated, compassionate team that values collaboration.

Career Growth:

We invest in your personal and professional development with opportunities to advance. Role Overview We are seeking a high-energy, organized, and compassionate Unit Secretary to serve as the administrative heartbeat of our unit. In this full-time first-shift role, you will welcome new residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.

Key Responsibilities Resident Onboarding:

Greet new residents, assist with admission paperwork, and help families acclimate to the facility.

Resident Advocacy:

Conduct follow-ups with new admissions to ensure a seamless, positive transition.

Communication Hub:

Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.

Unit Support:

Collaborate with nursing and administrative staff to address resident needs promptly.

Professional Standards:

Maintain strict confidentiality, exercise sound independent judgment, and interact professionally with visitors and state agencies.

Qualifications Education:

High school diploma or equivalent. Two years professional experience in long term care facility

Certification:

Active Certified Nursing Assistant (CNA) license required .

Technical Skills:

Basic computer proficiency for data entry and communication systems.

Interpersonal Skills:

Excellent written and verbal communication with a strong customer-service mindset.

Organization:

Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.

Flexibility:

Ability to maintain a flexible weekday schedule based on facility needs. Equal Opportunity Employer Complete Care is an equal opportunity employer. # L1-SF1 9.17.26