JOB SUMMARY

The physician office receptionist has responsibility for performing receptionist and related clerical duties in making patient appointments and maintaining steady, even flow.

ESSENTIAL DUTIES AND RESPONSIBIILITIES

1. Answers phone, screens and refers incoming calls and takes messages when appropriate. 2. Schedules appointments for the providers; and cancels and reschedules when necessary. Make reminder calls to patients for their appointment with the providers. 3. Greets patients, gathers information needed for billing purposes and verify insurance eligibility. 4. Enter charges from the patient visits assigned by providers. 5. Collect payments for point of service- co-pays and other payments necessary. 6. Must accept personal accountability to provide quality services and to treat ALL contacts in a considerate, cooperative and respectful manner. 7. Performs other related duties as requested and assigned by the supervisor and clinic manager. 8. Adapts to evolving responsibilities and performs tasks beyond the scope of this description, as needed.

SUPERVISORY RESPONSIBILITIES

Shall have authority as granted by the immediate supervisor in specific assignments and as designated by policy.

Additional Information Position Type :

Full Time