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REACH COMMUNITY SERVICES LTD.
Social Work Associate (CREST)
Career Insights for Mental Health Assistant
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What they do
A Mental Health Assistant provides basic care and assistance with daily activities to patients with mental illnesses or cognitive disabilities. Helps patients dress and eat, monitors patients' well-being, and restrains patients if they become physically violent. Works in hospitals or mental health care facilities.
$39,286 / year median in New York
+8% projected growth
Job Description
REACH COMMUNITY SERVICES LTD.
Social Work Associate (CREST)MCF-2026-1148854
Islandwide Permanent, Full Time Fresh/entry level 2 years exp Social Services $2,950to$3,230 Monthly 7 applicationsPosted 06 Jul 2026Closing on 20 Jul 2026 Roles & Responsibilities Description Community Resource, Engagement and Support Team (CREST), serves as a community touchpoint for persons with or who are at risk of mental health conditions (including dementia and their caregivers). CREST conducts outreach events/activities to promote mental health awareness as well as identify targeted cases for those who require more support for their mental health needs. The Social Work Associate is a team player with daily administrative and operational support for the purpose of CREST service development and implementation. He/ She will be involved in coordinating outreach events and activities and take on a load of cases suitable to their developmental level. Roles and Duties A) Information and Support- Provide dementia/mental health awareness and information on managing dementia, coping strategies for all clients reached out, including those identified to be at risk, and their caregivers.
- Provide basic emotional support to all clients or caregivers of persons with dementia/mental health conditions or who are at risk of dementia/mental health issues. B) Case Management
- Assist Social Workers in monitoring assigned clients and to follow-up on client needs until the handover is completed.
- Coordinate care support to client where necessary.
- In-charge of timely data collation and quarterly report submission, as well as generating reports, in accordance with the CREST programme.
- Store and maintain data and documents, in accordance with the CREST programme requirement, as well as the prevailing personal data protection and security guidelines. C) Outreach to Community
- Provide administrative or logistical support to the team in running client-related support and/or other CREST activities.
- Assist in coordinating and planning outreach and engagement events with other community partners and agencies.
- Conduct screening for clients referred from other service partners and those at risk within the community with an agreed upon identification tool (GAD/PHQ/AMT/EBAS & etc.). D) Others
- Prepare the necessary resource material to be provided to clients and caregivers.
- Undertake any other responsibilities and duties as assigned. Requirements
- Possess a diploma certification or relevant social service certification.
- Candidates without a diploma but with relevant experience may also be considered.
- Proficient in spoken and written English for client engagement, report writing, and coordination with stakeholders.
- Ability to communicate in additional languages or dialects may be useful for engaging with diverse community groups.
- Proactive and responsive in client interactions and outreach efforts
- Passionate to work in the mental health sector and community service sector.
- Keen interest in working with people on one-to-one basis or centre-based group activity.
- A well-organized, meticulous team player who can also work independently.