Mental Health Associate (Thursday + Friday 4p-11p, Saturday + Sunday 9p-7a) The MendCenter - 1.0 Houston, TX Job Details Part-time $16 - $18 an hour 17 hours ago Benefits Paid training Opportunities for advancement Qualifications Teamwork De-escalation techniques High school diploma or GED Driver's License Bachelor's degree Patient interaction Full Job Description This role is not just a job—it's a career path for individuals passionate about mental health, advocacy, and direct patient care. Position Overview

• The Mental Health Associate (MHA) provides direct support and supervision to residents at The MendCenter, ensuring a safe, structured, and therapeutically supportive environment. Under the supervision of the Residential Director, the MHA assists clients in daily activities, de-escalation techniques, therapeutic engagement, and skill-building exercises that promote independence and stability.
• The ideal candidate is someone who is empathetic, patient, and committed to the mission of de-stigmatizing mental illness. This position offers opportunities for training, advancement, and professional development in the field of mental health. Key Responsibilities 1. Promoting a Safe & Supportive Environment
• Ensure resident safety by monitoring behaviors and de-escalating conflicts in a calm and therapeutic manner.
• Identify and report safety hazards, maintenance issues, and staff/patient safety concerns to supervisors.
• Ensure residents follow house rules and properly use household cleaning items and equipment.
• Maintain situational awareness and remain rationally detached and professional during escalated situations or crises. 2. Direct Client Support & Therapeutic Engagement
• Provide consistent, compassionate support to residents throughout their daily routines.
• Encourage participation in community activities to promote social engagement and independence.
• Implement therapeutic interventions as directed by the clinical team.
• Respect professional boundaries and effectively set limits with residents when necessary. 3. Effective Communication & Documentation
• Complete shift documentation promptly and accurately, including behavioral observations and incident reports.
• Maintain and update Q-Logs every shift.
• Report behaviors or activities that may pose a safety or nuisance issue for residents or neighbors. 4. Professional Development & Team Collaboration
• Participate in mandatory biweekly team meetings and ongoing training to improve professional skills.
• Attend state-mandated training and professional development courses.
• Maintain an active role in performance reviews, working towards professional goals.
• Contribute to a clean, organized, and safe work environment.

The MendCenter Approach:

A Commitment to De-Stigmatizing Mental Illness At The MendCenter, we recognize that chronic and severe mental illness presents unique challenges. Unlike conventional settings, we do not expect our clients to conform to societal norms—instead, we shift the burden of sustainability onto staff to create a space where healing can occur. As a Mental Health Associate, your role is to:

• Be accessible and available to clients throughout your shift.
• Interact with dignity and respect, even if a client is struggling to do the same.
• Maintain client confidentiality and never discuss one client with another.
• Approach every interaction as a therapeutic opportunity—behavioral challenges are treatment issues, not punishable offenses.
• Reframe conflict resolution as a therapeutic process, ensuring that every interaction supports the client's recovery.
• We do not just provide mental health care—we create a space where individuals with severe mental illness can exist without stigma.

Performance Metrics & Professional Growth Annual performance evaluations will assess: 1. Client Engagement & Support o Active participation in client activities and positive client feedback. 2. Crisis Response & Conflict Resolution o Effectiveness in de-escalating crises and maintaining a therapeutic environment. 3. Documentation & Compliance o Accuracy, timeliness, and thoroughness of shift logs, incident reports, and client notes. 4. Collaboration & Professionalism o Contribution to team meetings, training, and mentorship of new staff. 5. Commitment to The MendCenter's Mission o Demonstration of The MendCenter's core values in daily interactions and patient care. Qualifications & Requirements

Education:

o High School Diploma or equivalent required. o Bachelor's degree in Psychology, Social Work, or related field highly desirable.

Experience:

o Minimum of 2 years of experience in a mental health setting, residential facility, or crisis intervention role. o Experience working with individuals who have behavioral challenges is strongly preferred.

Licensure & Certifications:

o Valid driver's license required. o CPR and CPI (Crisis Prevention & Intervention) Training (can be obtained through The MendCenter).

Skills & Attributes:

o Strong communication, de-escalation, and crisis intervention skills. o Ability to work with individuals experiencing acute mental health challenges. o Empathy, patience, and adaptability in high-stress environments. o Strong team collaboration and leadership potential. Employment Conditions & Texas "At-Will" Statement

• The MendCenter operates in Texas, an "at-will" employment state. This means that employment is not guaranteed for a specific duration, and either the employee or employer may terminate the employment relationship at any time, with or without cause. Why Choose The MendCenter?
• This role is more than just a paycheck—it is a meaningful career opportunity for individuals passionate about mental health care, direct patient support, and long-term professional growth.

What We Offer:

• Paid professional training in crisis intervention & mental health care.
• Opportunities for advancement into leadership roles.
• A supportive, mission-driven work environment.
• The ability to make a lasting impact in the lives of individuals with severe mental illness.

Pay:

$16.00 - $18.00 per hour Expected hours: 36.0 per week

Work Location:

In person