As a Resident Services Coordinator/Manager , you will play a vital role in ensuring the highest level of care and support for our residents. In this full-time position, you will be responsible for supervising and training caregivers, medication technicians, and other support staff, while also coordinating resident care and services.

Key Responsibilities:

Staff Supervision & Training:

Supervise caregivers and medication technicians, ensuring quality care and adherence to policies. Conduct new employee orientations, complete skills checklists, and maintain ongoing competency validations.

Resident Care & Service Coordination:

Coordinate with healthcare professionals to develop and implement individualized care plans, ensuring the highest level of care and support for our residents. Lead daily staff huddles and communicate updates effectively. Complete administrative tasks, including tracking staff compliance, maintaining training records, and monitoring staff performance.

Qualifications & Skills:

High school diploma or equivalent Demonstrated ability to supervise and mentor frontline staff Strong organizational, problem-solving, and time-management skills Excellent verbal and written communication skills Ability to remain calm and professional in fast-paced, high-pressure environments 2+ years of experience in assisted living, memory care, or long-term care preferred Experience in medication management and familiarity with state regulations Prior experience conducting staff training and coaching

Benefits:

Health Insurance Dental Insurance Vision Insurance Disability Insurance Employee Assistance Program 401(k) Life Insurance Paid Time Off If you are a passionate and experienced caregiver, looking for a new challenge and a chance to make a difference in the lives of our residents, apply now to become our next Resident Services Coordinator/Manager!