Optometric Technician/Front Desk Coordinator

Optometric Technician/Front Desk Coordinator Private Optometry Practice - Germantown, MD We are a modern, technologically advanced private optometry practice seeking a friendly, dependable, and motivated team member to join our growing office. This is a cross-trained role that combines clinical support and front desk responsibilities in a fast-paced, patient-focused environment. Our practice utilizes modern technology and emphasizes efficiency, professionalism, and excellent patient care. We are a small, team-oriented office looking for someone who enjoys working with people, is comfortable multitasking, and is interested in learning all aspects of a private practice optometry office. Attention to detail and reliability are extremely important for success in this role.

Primary Responsibilities:

Supporting our Lead Technician and Front Desk Leader Technician Duties Assist with patient pre-testing and doctor ordered testing such as lensometry, autorefraction, retinal photography, OCT, visual field, intraocular pressure, visual acuity Support the doctor during clinic flow as needed Retrieving contact lens trials and teaching contact lens insertion and removal classes including soft, RGP, and scleral lenses Educate patients on contact lens options and assist with contact lens sales and annual supply ordering

Front Desk Duties:

Greet and check in patients Answer phones and schedule appointments Verify patients' medical and vision insurance eligibility and benefits Educate patients on office policies, appointment expectations, insurance coverage, and products/services available Assist with patient intake Process payments and maintain accurate patient records Maintain cleanliness and organization of the office Maintain professionalism and strong patient communication throughout the visit Assist with additional office tasks as part of a collaborative team environment Qualifications Strong communication and customer service skills Positive attitude and professional appearance Highly detail-oriented and dependable Strong reliability and punctuality Comfortable using computers and learning new software; experience with Weave and Revolution EHR is a plus Ability to multitask in a fast-paced environment Previous medical, optometry, or dental experience preferred but not required Willingness to be cross-trained in clinical and optical duties Benefits & Schedule Competitive pay based on experience 401(k) retirement plan Medical insurance Dental insurance Vision benefits Paid time off and holiday benefits based on employment status Employee discounts on eyewear and services Monday-Friday schedule No weekend hours Why Join Our Practice? We pride ourselves on providing a high-quality patient experience while maintaining a supportive and positive workplace culture. This is an excellent opportunity for someone looking for a stable long-term position with opportunities to grow and develop new skills within a modern private practice setting. If you are looking for a professional, technology-driven office where you can become an important part of a close-knit team, we would love to hear from you. Please submit your resume along with a brief introduction about yourself and why you feel you would be a good fit for our office.

Pay:

$21.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person