Patient Liaison CoreViva Newport Beach, CA Job Details Part-time | PRN | Per diem $28 - $30 an hour 15 hours ago Qualifications In-person patient registration Patient question and concern management Email customer support Phone communication Greeting customers Patient advocacy EMR/EHR Emotional support for patients Hospitality industry experience Health information regulatory compliance Clinical confidentiality policies Entry level Client interaction via phone calls Full Job Description Job Overview CoreViva is a premier physician-led full-body MRI imaging center that is seeking a polished and emotionally intelligent professional to support patient experience operations on an as-needed basis. This role is ideal for someone who thrives in a service-focused environment and wants to offer a personalized, high-touch experience to patients. This position will begin as a part-time, on-call support with potential to transition to a permanent role. Responsibilities Act as the primary point of contact for patients, providing friendly and efficient assistance via phone, email, and in person Greet and guide patients through a white-glove experience Support patient prep (check-in, changing, comfort) Assist with phone calls Maintain room turnover and coordinate with MRI technologists Uphold all health regulation policies and ensure adherence to privacy laws throughout daily operations Skills Warmth and polish, with genuine care for patients Background in luxury hospitality, wellness, or healthcare is a strong plus Ability to remain calm under pressure and support anxious patients Able to learn technology quickly, including EMR and phone systems
Pay:
$28.00 - $30.00 per hour Expected hours: 5.0 - 15.0 per week