Find Jobs
Find Jobs Near You – Available Work in Your Location
Front Desk
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Alabama data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,252 / year median in Alabama
+7% projected growth
Job Description
General Summary As the first point of contact for patients arriving at UCA's clinics, the Medical Front Desk Clerk will greet and assist patients with check-in at kiosks, collection of necessary documents, inputting information into EMR system, preparing file for office visit, and notifying physician or nurse that patient is ready to be taken back. Upon conclusion of service, schedules follow-up appointments and communicates instructions for additional services. Minimum Qualifications Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds. Must show the ability to work independently or within a team in a fast-paced environment. Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc. Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines. Must have a high school diploma or GED equivalent. Preferred Qualifications Bilingual in English and Spanish. May have previous experience in healthcare or in a physician clinic setting. May demonstrate a good working knowledge of medical terminology.