Patient Access Representative II (San Diego, CA, 92123) | 06/26/26

Job Description Job Description:

Title:

Patient Access Representative II

Location:

3020 Children's Way, San Diego, CA 92123

Duration:

13 Weeks

Shift:

Night Shift - 5x8 Hours (18:00 - 02:30)

Schedule:

Weekends Included Job Summary The Patient Access Representative II is responsible for securing and providing accurate information to patients, families, and funding sources. This includes registration, scheduling, and obtaining authorizations for inpatient, outpatient, and diagnostic services.

The role requires strong customer service skills, the ability to build rapport with diverse populations, and proficiency in administrative and data entry tasks. Key Responsibilities Perform patient registration, scheduling, and insurance verification

Obtain authorizations for services as required

Ensure accurate data entry and documentation

Communicate effectively with patients, families, and internal teams

Maintain productivity and accuracy standards

Utilize systems such as Epic and other healthcare platforms Requirements Experience in a fast-paced hospital or ER setting (preferred)

Minimum:

2 years of healthcare experience, OR

1 year of experience in a specific department or call center environment

Knowledge of:

Managed care health plans

Scheduling, registration, billing, and claims processes

Insurance verification, eligibility, and authorization requirements

Basic knowledge of medical terminology OR at least 6 months of healthcare experience

Proficiency with computers and data entry

Familiarity with Epic (preferred)

High School Diploma, GED, or equivalent Additional Expectations Ability to work in a high-volume Emergency Department environment

Flexibility with scheduling and minimal requested time off (RTO)

Strong interpersonal and customer service skills

Ability to work with diverse socio-economic and cultural populations