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Henry Mayo Newhall Hospital

Patient Access Rep

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$56,840 / year median in California

+13% projected growth

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Job Description

Patient Access Rep Henry Mayo Newhall Hospital - 3.7 Valencia, CA Job Details Full-time $23.00 - $28.72 an hour 1 day ago Qualifications High school diploma or GED MAB Full Job Description Job Brief 1
Opening Pay Range:
PATIENT ACCESS REP I
- $23.00 to $28.72 Your Work Here Matters. Your Career Here Thrives. Imagine coming to work every day knowing that what you do genuinely changes lives. At Henry Mayo Newhall Hospital , that's not just a tagline — it's the reality for every member of our team. We're not just a hospital. We're the heartbeat of the Santa Clarita Valley — a 357-bed, not-for-profit Level II Trauma Center that has been a trusted pillar of this community since 1975. And we're looking for passionate, driven professionals who want to be part of something bigger than themselves. Where Clinical Excellence Meets Cutting-Edge Care Here, you'll work alongside an award-winning team delivering some of the most advanced medical services in the region, including: Comprehensive heart and vascular care Advanced stroke treatment Cancer care in partnership with Keck Medicine of USC Women's imaging and breast health services Emergency and trauma care Cardiac rehabilitation and wellness programs As a key part of Los Angeles County's STEMI receiving network , we provide lifesaving cardiac intervention through our state-of-the-art Roberta G. Veloz Cardiac Cath Lab . We continuously invest in the latest technology and innovation — which means you'll always be working at the forefront of modern medicine. A Culture You'll Be Proud to Be Part Of Our vision — To Be the Most Patient-Centric Hospital Anywhere — drives everything we do. But it's our people who make that vision a reality. Physicians, nurses, staff, and volunteers come together here in a culture rooted in compassion, collaboration, and excellence . When you join Henry Mayo, you're not just accepting a job offer. You're joining a family that genuinely cares — about our patients, our community, and you . Located in Beautiful Valencia, California Nestled in the vibrant Santa Clarita Valley, you'll enjoy an exceptional quality of life both inside and outside of work — with top-rated schools, scenic surroundings, and a welcoming community that generations of families proudly call home. Ready to make your mark? Join the team that's been setting the standard for compassionate, innovative healthcare for nearly 50 years. Your next great chapter starts here.
Job Summary:
The PAS I is responsible for registration of patients following all EMTALA regulations, including preparing accounts for billing, verifying third party insurance and patient demographic information; and collects upfront patient cash. Additional responsibilities include working in PBX as directed, understanding codes and how to call them. What You'll Bring to the
Team:
Medical Terminology Knowledge of third party eligibility. Computer literate including keyboard accuracy and efficiency. Customer service skills
Licensure and Certification:
Current Management Assaultive Behavior (MAB) certification OR must obtain within three (3) months from date of hire
Education:
Minimum High School graduate or GED equivalent
Experience:
One year minimum in hospital or other health care setting
Job Summary:
The PAS II is responsible for the registration of patients following EMTALA regulations, including preparing patient accounts for billing, verifying third party insurance and patient demographic information, estimating ,informing patients and upfront collection of estimated liability. In addition, working in any other services that may relate to the registration of patients, as well as working in PBX as directed, understanding codes and how to call them. What You'll Bring to the
Team:
Knowledge of third party reimbursement especially
HMO/ PPO.
Basic medical terminology Computer literate including keyboard accuracy and efficiency Customer service skills
Licensure and Certification:
Current Management Assaultive Behavior (MAB) certification OR must obtain within three (3) months from date of hire
Education:
Minimum High School graduate or GED equivalent
Experience:
Two years minimum in hospital or other health care setting such as a medical office or insurance billing.