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Children's Hospital Colorado
Patient Registration Rep PRN
Career Insights for Registrar / Patient Service Representative
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Based on Colorado data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$46,730 / year median in Colorado
+7% projected growth
Job Description
Patient Registration Rep PRN Children's Hospital Colorado - 3.8 Broomfield, CO Job Details PRN $20.74 - $31.11 an hour 18 hours ago Benefits Wellness program Paid sick time Qualifications High school diploma or GED Full Job Description Job Overview The Patient Registration Representative provides administrative support and high-level customer service support to patients, families, internal team members, providers and referring practices in admission, registration, insurance management functions, and check in/check out.¿Supports departmental and organizational goals including pre-service collections registration quality and patient family experience. Duties & Responsibilities Provides patient support services which may include registration, scheduling, patient greeting and providing directions, patient check in/out and follow-up visit support. Utilizes and remains up to date with department office operations and established policies and procedures. Provides customer service support and assistance to patients, families, physicians and other internal/external customers. Supports health insurance management functions by collecting patient insurance information, documenting the patient's method of payment and/or collecting payment financial responsibility. May also include supporting referrals and pre-authorizations and benefits/eligibility determinations. Ensures patients are informed of benefits and associated costs by creating and communicating personalized estimates of financial responsibility. Provides and obtains signatures for the appropriate treatment consent forms from patients/families. Maintains current understanding of patient access policies, state laws and regulations including acknowledgement documents, legal guardian verification and consent collection. Obtains and documents patient demographic information. Receives patient calls or inquiries to schedule appointments, complete registration functions and route calls as appropriate. Performs data entry functions, including entering patient demographic information and patient updates in a medical records system. Conducts patient and family rounding to ensure patient's/family's comfort level. Minimum Qualifications Degrees High School diploma or