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T
TEKsystems
Patient Access Representative
Career Insights for Registrar / Patient Service Representative
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Based on Connecticut data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$48,889 / year median in Connecticut
+20% projected growth
Job Description
Patient Access Representative TEKsystems $20.00
- $22.00 / hr life insurance, sick time, 401(k), retirement plan United States, Connecticut, Wallingford Aug 06, 2026
- Position Overview
- We are seeking a detail-oriented and compassionate
- Patient Access Representative / Medical Scheduler
- to support a busy cardiology practice. This role serves as a primary point of contact for patients, managing a high volume of inbound calls across multiple locations while ensuring exceptional customer service and efficient patient scheduling.
- Schedule
- : Monday
- Thursday, 8:00 AM
- 4:45 PM | Friday, 8:00 AM
- 4:30 PM
- Key Responsibilities
- Manage a high volume of inbound patient calls and provide professional, patient-focused support.
- Schedule, reschedule, and coordinate appointments for cardiology providers and ancillary services.
- Register patients and accurately update demographic and insurance information within the electronic medical record (EMR) system.
- Verify insurance coverage and obtain necessary patient information prior to appointments.
- Schedule diagnostic cardiology procedures, screenings, laboratory services, and follow-up visits.
- Triage patient concerns and route clinical inquiries to nursing staff and providers as appropriate.
- Assist patients with appointment questions, directions, preparation instructions, and general practice information.
- Maintain accurate documentation while ensuring HIPAA compliance and patient confidentiality.
- Required Qualifications
- Previous experience in patient registration, patient access, medical reception, medical scheduling, or a related healthcare support role.
- Strong customer service and communication skills.
- Knowledge of medical terminology and healthcare office workflows.
- Experience with patient intake, check-in/check-out processes, and insurance verification.
- Ability to multitask and manage a high-volume call environment.
- Experience with Epic or other electronic medical record (EMR) systems preferred.
- Job Type & Location
- This is a Contract to Hire position based out of Wallingford, CT.
- Pay and Benefits
- The pay range for this position is $20.00
- $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type
- This is a fully onsite position in Wallingford,CT.
- Application Deadline
- This position is anticipated to close on Aug 19, 2026.
San Francisco Fair Chance Ordinance:
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.