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BayCare

Medical Office Rep

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,237 / year median in Florida

+8% projected growth

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Job Description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Summary:
Supports front desk operations in a busy physician's office by performing all duties related to revenue cycle operations, including but not limited to check-in/check-out, collecting payments, scheduling appointments, handling patient inquiries, scheduling procedures/surgeries, entering orders, and utilizing various computer programs to manage schedules, handle patient issues, record patient information, and various other administrative support duties.
Minimum Qualifications:
Other information:
Required Education:
HS Graduate or Equivalent GED Required Experience:
6 months in Healthcare OR 6 months in
Customer Service Education:
Essential:
Education Information in
Comments Experience:
Essential:
Reference Other Information in
Summary Facility:
BayCare Health System, BMG Gastroenterology at
Mease Dunedin Location:
Mease Dunedin Phys Office Bldg and HomeCare Status:
Full Time, Exempt:
No Shift Hours:
M - F 8AM
to 5PM (May Vary)
Shift:
Shift 1 Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 =
Varies Weekend Work:
None On Call:
No How often will this team member be working remotely? Never Equal Opportunity Employer Veterans/Disabled