At Baptist Health, our mission, vision, and values guide everything we do. We are dedicated to positively impacting the human experience for our patients, employees, and physicians. Our success is built on a strong culture of quality, compassion, and commitment shared by every member of the Baptist Health family. Baptist Health has once again earned a place on Fortune's 100 Best Companies to Work For list — marking an incredible 26th recognition! This achievement reflects our unwavering commitment to excellence, innovation, and delivering exceptional care to the communities we proudly serve. Highlights from this year's ranking: #45 overall , climbing 25 spots from #70 last year Highest-ranked company in Florida Only health care company in Florida 4th highest-ranked hospital system nationwide One of only 5 companies in Florida recognized One of just 10 health care-related organizations included Benefits We offer flexible scheduling and a wide range of benefits designed to support your well-being, work-life balance, and professional growth, including: Onsite childcare at Baptist Health Early Learning Centers Wellness Advantage fitness and wellness programs Baptist Health Market employee discount store Paid parental leave and adoption assistance LifeWorks employee assistance program Pastoral care and lactation services Public transportation benefits Additional Benefits Team bonuses and employee recognition awards Retirement plans with up to 4% matched contributions PTO cash-out options Tuition reimbursement and scholarship programs Employee referral program Student loan refinancing through SoFi Free life insurance and dependent life insurance Career counseling and group legal services Work-life integration programs At Baptist Health, we invest in our people so you can thrive—both personally and professionally.

Description:

The Patient Access Associate will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. The Patient Access Associate assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. The Patient Access Associate practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $17.27 - $21.93 / hour depending on experience.

Qualifications:

Degrees:

• High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required.

Additional Qualifications:

Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.

Desired:

Basic knowledge of medical and insurance terminology. Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole.

Minimum Required Experience:

less than 1 year EOE, including disability/vets

Job Type:

Full-time Pay:

$17.27 - $21.93 per hour

Work Location:

In person