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Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
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Trinity Health
West Lakes Patient Access Representative I
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Iowa data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,756 / year median in Iowa
+5% projected growth
Job Description
Employment Type:
- Part time
Shift:
- Evening Shift
Description:
PART TIME
- 2ndSHIFT 1500 - 2330
Saturday-Sunday every other weekendCONSIDER US!
- + REFERRAL
BONUS AVAILABLE!
+ DAILY PAY! + OVERTIMEAVAILABLE!
+ BENEFITSAVAILABLE ON DAY ONE!
+ TUITIONASSITANCE!
+ AMPLEOPPORTUNITIES FOR GROWTH!
WHAT IT TAKES TO SUCCEED
- + High energy + Work well in high volume environment + Aligning to the Trinity Health Mission, Vision, and Core Values
ESSENTIAL FUNCTIONS
- Our Trinity Health Culture
- : Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
- Work Focus
- : Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports.
Process Focus:
- Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
- Data Management & Analysis
- : Research & compiles information to support ad-hoc operational projects & initiatives.
- Maintains a Working Knowledge
- of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
MINIMUM QUALIFICATIONS
- High school diploma or equivalent.
NAHAM CHAA
required within one (1) year of hire.PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
- Our Trinity Health Culture
- : Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
- Work Focus
- : Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports.
Process Focus:
- Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
- Data Management & Analysis
- : Research & compiles information to support ad-hoc operational projects & initiatives.
- Maintains a Working Knowledge
- of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
QUALIFICATIONS
- Minimum Qualifications
- High school diploma or equivalent.
NAHAM CHAA
required within one (1) year of hire.- Additional Qualifications (nice to have)
- Medical terminology required & knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
- Physical & Mental Requirements & Working Conditions
- Direct Healthcare Services / Indirect Healthcare /
Support Services:
- Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell.
Direct Healthcare Services:
- Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.
- Indirect Healthcare / Support Services
- : Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.
- Our Commitment
- Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
Benefits
- Dental Insurance