WE PROVIDE THE LEADS - YOU TURN THEM INTO APPOINTMENTS

We are a rapidly growing healthcare and wellness organization looking for an energetic, competitive and personable Patient Conversion Specialist - Healthcare & Wellness . We generate a high volume of inbound leads from Facebook and other digital marketing. These are people who have already requested information about our services. This is NOT traditional cold calling. Your job is to contact new leads quickly, build rapport, answer basic questions, schedule consultations and consistently follow up until the prospective patient schedules or tells us they are no longer interested. What You'll Do Call and text new inbound leads and respond quickly. Build rapport and discover why the prospective patient contacted us. Schedule patient consultations and offer convenient appointments options. Follow up consistently with leads who no not initially respond. Confirm appointments and re-engage cancellations and no-shows. Work with our CRM and AI follow-up system. Maintain accurate notes, lead statuses and daily conversion metrics. Who We're Looking For Great on the phone - friendly, confident, and energetic. Competitive, goal-driven and motivated by measurable results. Persistent without being pushy. Comfortable asking for the appointment and handling common objections. Highly organized and comfortable with texting, CRM systems and technology. Accountable for results and excited by performance bonuses. Experience in inside sales, healthcare, medical scheduling, call centers, fitness/wellness, hospitality, customer service or lead conversion is a plus. Personality, communication skills and the ability to convert inbound interest into scheduled appointments are more important than a specific background. Base Pay + Significant Bonus Opportunity ($22-$27/hour, depending on experience) Monthly performance bonuses are based on defined operational metrics such as speed to lead, lead-to-appointment conversion, qualified appointments scheduled, appointment show rate, follow-up performance, CRM accuracy and overall service quality. Growth Opportunity We are expanding to multiple locations. An exceptional performer may have the opportunity to advance into a Lead Conversion Manager role and help recruit, train and manage conversion specialists across additional locations. This Position Is for You If... You see 30 new leads come in and immediately think: "Let's see how many of these people I can get scheduled today." You enjoy talking to people, like measurable goals, want your income to increase when your performance increases, and want an opportunity to grow with a rapidly expanding organization. To Apply Please submit your resume and briefly answer "Why do you believe you would be exceptional at converting inbound leads into scheduled appointments?"

Pay:

$22.00 - $27.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Opportunities for advancement Paid sick time Paid time off Paid training Vision insurance

Work Location:

In person