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RR
R1 RCM Holdco Inc.
Customer Service Representative - Patient Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Indiana data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,672 / year median in Indiana
+7% projected growth
Job Description
Essential Responsibilities
- Utilization of technology to support patient registration.
- Routes written communications as appropriate.
- Communicates with others in person, by telephone, and/or email utilizing various communication technologies.
- Will receive patients and visitors and handle general inquiries.
- Determines work priorities on assigned shifts.
- Assist with supporting associates on new procedures and duties to be performed.
- Performs other duties as assigned by Patient Access Manager or Team Lead as needed. Education Level High School - Equivalent experience will be considered Experience Level No experience required Licenses and Certifications Not Specified Skills Not Specified Physical Demands
- Sitting
- Standing
- Extended Computer Usage
- Walking Work Environment
- Well-lit
- On-site
- Noise Level -Quite
- Climate ControlledFor this US-based position, the base pay range is $14.