We are seeking a Patient Registration Representative to be the first point of contact for patients and visitors. This role is responsible for welcoming patients, collecting accurate demographic and insurance information, verifying coverage, scheduling appointments, and providing excellent customer service while maintaining HIPAA compliance.

Key Responsibilities:

Register patients and enter information into the EHR system. Verify insurance, explain co-pays/deductibles, and assist with payment questions. Greet and assist patients, families, and visitors with professionalism. Schedule, reschedule, and confirm appointments. Obtain, scan, and maintain accurate documentation and patient records.

Qualifications:

High School diploma or GED required. Bilingual preferred. Previous office/administrative or healthcare experience preferred. Must be comfortable navigating computer systems, email, and web-based applications.

What We Offer:

Competitive pay and benefits. Professional development opportunities. Supportive, patient-centered team environment.

Job Type:

Full-time Pay:

$14.61 - $16.80 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Loan forgiveness Loan repayment program On-the-job training Opportunities for advancement Paid time off Paid training Professional development assistance Retirement plan Tuition reimbursement Vision insurance People with a criminal record are encouraged to apply

Education:

High school or equivalent (Required)

Language:

English (Required) Ability to

Commute:

Monticello, IN 47960 (Required)

Work Location:

In person