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NH
Novant Health
Cancer Support Services Coordinator - NHMG Cancer Admin
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,283 / year median in the U.S.
+8% projected growth
Job Description
Cancer Support Services Coordinator - NHMG Cancer Admin Novant Health - 3.7 Charlotte, NC Job Details 1 day ago Benefits Tuition reimbursement Benefits from day one Loan forgiveness Opportunities for advancement Qualifications Collaborate with healthcare professionals Computer operation Presentation software Electronic health records (EHR) management Customer service Zoom High school diploma or GED Video conferencing software Collaborative technology platforms Microsoft Teams Multidisciplinary team collaboration for treatment planning Presentation preparation Patient interaction Video conferences (communication methods) Managing patient records Medical terminology Technical Proficiency Video conferencing systems operation
Full Job Description What We Offer:
The Cancer Support Services Coordinator is responsible for facilitating the operation of a cancer conference/tumor board, a multidisciplinary team of providers who review complex cases to determine the best treatment plan for each patient. The Coordinator's duties include scheduling meetings, collecting patient data, preparing case presentations, managing communication between team members and ensuring compliance with relevant guidelines and regulations The Coordinator must be able to work independently in a remote position. Team member must maintain excellent customer service and working relationships with patients, hospital staff, office staff and physicians. Demonstrates an ability to be flexible, organized and function well in stressful situations. Demonstrates ability to multi-task efficiently and treats patients and their families with respect and dignity; ensures confidentiality of patients' records. What We Offer Benefits begin on day one of employment Competitive benefits package Career advancement opportunities Clinical and non-clinical positions available Tuition reimbursement Approved Public Service Loan Forgiveness (PSLF) employerWhat We're Looking For:
Education:
High School Diploma or GED, required. 2 Year / Associate Degree, preferred.Experience:
Minimum 3-5 years' experience in scheduling, patient access, registration, or related experience in a medical environment. Prefer oncology and/or radiology related experience, required. Additional Skills (required):Medical Terminology Communication Skills:
Excellent written and verbal communication to effectively convey complex medical information to clinicians and other stakeholders.Organizational Skills:
Ability to manage multiple tasks, prioritize effectively, and meet deadlines.Technical Proficiency:
Familiarity with electronic medical records, MS Office, videoconference tools (Zoom, MS Teams) and presentation software. Ability to work with a computer with dual monitors and web cam.Collaboration Skills:
Capacity to work effectively with a diverse team of healthcare professionals including oncologists, surgeons, radiologists, pathologists, and nurses. Additional Skills (preferred):Medical Knowledge:
Strong understanding of cancer diagnosis, staging and treatment options.Technical Proficiency:
Experience with Sharepoint, Epic/Care Everywhere, EEDS education portal, Radiology File Transfer software (Visage/Powershare)What You'll Do:
Collaborates with nurses, providers, social workers, navigators, financial counselors, and other members of the care team.Benefits
- Financial Aid/Assistance
- Dental Insurance