Intake Specialist Continuum Care Services, Inc - 3.9 Charlotte, NC Job Details Part-time | Full-time $14 - $16 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Google Drive Customer service Filing Microsoft Office High school diploma or GED Computer skills Patient interaction Medical terminology Full Job Description Job description

Description:

Intake Specialist We are seeking an experienced Intake Specialist to join our Behavioral Health Team. The Intake Specialist is responsible for receiving and managing referrals from various referral sources in our service areas. The ideal candidate will have a strong background in behavioral health and be able to provide exceptional customer service to our clients. If you are a detail-oriented individual with a passion for providing exceptional client care and have an outgoing and energetic personality, we encourage you to apply for this exciting opportunity.

Reports to:

Departmental Lead Job Type:

Part-Time/Full-Time (hours vary)

Location:

Charlotte/Concord, North Carolina Requirements:

High school diploma or GED Previous experience working with behavioral health, addiction and healthcare professionals (community, schools, physicians, nurses, etc.) is preferred Must have strong PC skills, especially MS Office Google Drive. Previous experience with the EHR Systems order processing system, CPR+, is a major advantage (although training will be provided) Job Responsibilities, included but not limited to: Obtains initial client referral admission data and documents Directly interfaces with external clients and obtains initial authorization Notifies appropriate staff of all pending referrals and client admissions Enters new client information into the order processing system Consistently updates client and clinical information in the order processing system Manages clients on the master log every day and forwards to appropriate staff Responsible for verifying eligibility and benefits through insurance companies including obtaining prior authorizations and/or pre-determinations Communicate in writing or via phone with clients, family members, agents, physicians and discharge planners on eligibility requirements, policy benefits, eligibility determinations, and contract provisions Proactively researches and resolves issues impacting benefit coverage and revenue optimization Contacts benefit providers to gather policy benefits/limitations Communicate with clients regarding Welcome and Financial call information Works closely with the billing department for re-authorizations or billing needs, etc. Answer phones and prepare lunches Filing medical records Process urines with clients weekly and log them in the EMS Other duties assigned Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee is required to occasionally walk, and bend or stand as necessary. This position requires the ability to occasionally open filing cabinets, and lift office products and supplies up to 25 pounds.

Salary:

$14 - $16

Schedule:

Hours vary

Experience:

Customer service: 2 year2 (Required) Medical terminology: 1 year (Preferred) Computer skills: 3 years (Required) Ability to

Commute:

Charlotte/Concord, NC (Required) Ability to

Relocate:

N/A Work Location:

In person

Job Types:

Full-time, Part-time Pay:

$14.00 - $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Required) Medical terminology: 1 year (Required) Computer skills: 1 year (Required) Ability to

Commute:

Charlotte, NC (Required)

Work Location:

In person