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FirstHealth of the Carolinas, Inc.

Pre Registration Coordinator

Career Insights for Registrar / Patient Service Representative

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Based on North Carolina data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,283 / year median in North Carolina

+8% projected growth

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Job Description

Overview:
Responsible for Pre - Registration of patients.
Responsibilities:
Responsible for Pre - Registration of patients' including updating demographic and insurance information and creating accurate and thorough registration records. The successful candidate will be responsible for the collection of copays and financial counseling services, as needed. Adheres to confidentiality requirements when handling patient information. Possibility of being remote.
Qualifications:
High school diploma/GED required In a fast paced ever changing time sensitive environment; multitasking is a must in Pre Reg world. In addition, the following are essential: Ability to work independently Have self-discipline Be a team-player, Being productive Confident Self-motivated to meet daily goals.
Prefer candidates with:
Experience in customer service (preferably in healthcare) with the following skills: Knowledge of medical terminology Effective communication skills Customer service oriented Knowledge of basic computer programs