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Amherst Surgery Center

Registration Clerk PART TIME

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,797 / year median in Ohio

+7% projected growth

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Job Description

Coordinates the reception area activities to promote communication throughout the Facility. Performs clerical and reception duties. Maintains the Facility's medical records according to established guidelines and requirements. Reviews records for compliance with approved policies. Assures all operative reports are completed. Qualifications Good communication and organizational skills required Two years' clerical experience required Medical Clerical experience preferred Requires language skills adequate for written and interpersonal communication in American English, and ability to communicate with a professional translator of various languages occasionally Requires visual and auditory acuity adequate to monitor patient and visitor activity and for frequent use of computers and occasional use of other business office equipment Ability to sit for long periods and to perform desk and office activities Essential Functions Admits patients to the Facility following the established policies and procedures. Assembles patient medical record forms and necessary information for Clinical team. Assists Financial Counselor in obtaining pertinent information to register patients and attaches proper means to document patient identity. Provides pertinent information to the patient's family in the waiting area according to policies and procedures. Monitors waiting area. Coordinates reception area activities for effective communication with all areas of the Facility. Answers telephone and intercom courteously and in a quiet, pleasant voice. Accepts and relays messages effectively. Informs other departments of admissions and activities concerning admissions. Maintains and protects each patient's right to confidentiality. Identifies emergencies and initiates appropriate response. Assumes clerical responsibilities as necessary. Assist in ordering and stocking clerical supplies. Assists in maintaining cost effectiveness by preventing waste of supplies. Maintains order and cleanliness of the front desk. Performs interdepartmental errands when needed. Assists with preparation and maintenance of Facility records and reports. Monitors and stocks nourishment area; maintains cleanliness and order of the area. Adheres to medico-legal requirements when answering correspondence and inquiries. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools, or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis. The employee must be able to stand and/or walk at least five hours per day. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.