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OpTech LLC
Patient Registration Rep
Career Insights for Registrar / Patient Service Representative
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Based on Michigan data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,452 / year median in Michigan
+2% projected growth
Job Description
Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, please visit our website at www.optechus.com. Job Summary 6-Month Contract (Possible Extension) We are seeking a Patient Access Representative to provide exceptional customer service while registering patients and verifying insurance information. The ideal candidate will serve as the first point of contact for patients, ensuring an efficient and welcoming registration experience. Responsibilities Register new patients and update existing patient information. Verify insurance eligibility and benefits. Collect patient payments when required. Answer patient inquiries by phone and in person. Maintain accurate patient records. Collaborate with clinical and administrative staff. Deliver excellent customer service in a fast-paced hospital environment. Required Qualifications High school diploma or equivalent. 1+ year of experience in patient registration, admitting, insurance verification, or a medical office/hospital setting. Strong computer skills, including Microsoft Office. Excellent communication and customer service skills. Ability to multitask and work under pressure. Ability to stand for extended periods. Preferred Qualifications Experience with Epic EMR. Knowledge of insurance payer systems. Familiarity with ICD-10 and medical terminology. Schedule 36 hours per week. Three 12-hour overnight shifts (6:00 PM-6:30 AM). Every other weekend required. Overtime paid after 48 hours. By submitting your application, you acknowledge that recruiting technologies, including AI-assisted tools, may be used to support candidate evaluation, sourcing, matching, and communications. OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.