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Koch Eye Associates
Patient Service Representative / Part - Time
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on Rhode Island data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$49,777 / year median in Rhode Island
+7% projected growth
Job Description
Koch Eye Associates is proud to have served the residents of Rhode Island with field-leading eye care for almost 40 years. We began our practice in 1981 out of a small office in Warwick, and now we have eight locations spanning Warwick, Cranston, North Kingstown, Wakefield, and Woonsocket. Our dedicated team of ophthalmologists and optometrists is devoted to providing top-notch, stress-free care to our patients. We are currently expanding our team and are looking for a Part-Time PSR
- Medical Receptionist to join our busy practice.
Duties and Responsibilities:
Patient registration, scheduling, data entry and processing. Educates patients regarding benefits and collects patient payments, at point of service. Complete and accurate management of patient data in practice management system. Verify health insurances and obtain referrals. Organize and maintain medical records. Miscellaneous administrative tasks including, but not limited to scheduling, transportation, filing, faxing, etc. Must have a clear understanding of company policies including the company manualKnowledge, Skills, and Abilities:
Exceptional Customer Experience- Understands and anticipates customer needs, takes action to meet customer's needs and strives to exceed their expectations. Proactive
- Keep others informed. Ask for help when needed, brings service challenges to supervisor. Drive for Results
- Strives for improving the delivery of services with a commitment to continuous improvement. Focus on Efficiency
- Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness. Teamwork
- Participates as a team member and establishes strong working relationships with teammates and across the organization. Celebrates Change
- Receptive to new ideas and responds to changes with flexibility and optimism. Continues Learning and Improvement
- Acknowledges own strengths and development needs and works to strengthen capabilities.