Aya Healthcare is seeking a Patient Access Specialist in Mount Pleasant, South Carolina for an 8 week contract role.

Job Title:

Patient Access Representative (Call Center Required)

Schedule:

Monday-Friday, 8:00 AM - 4:30

PM Location:

Mount Pleasant, SC Pay:

$18-$20 per hour

Job Summary:

Responsible for accurate patient registration, insurance verification, scheduling, and front-end revenue cycle support. Ensures a positive patient experience while maintaining accuracy in data entry, charge capture, and collections.

Key Responsibilities:

Accurately enter and verify patient demographics and insurance information Collect co-pays and outstanding balances Schedule appointments based on provider availability and patient needs Perform check-in/check-out processes and daily reconciliation Resolve EPIC work queues (claim edits, charge review, denials, missing guarantors) Research and correct billing/insurance issues Provide excellent customer service via phone and in person Support team communication and process improvements

Requirements:

Call center experience required High School Diploma or GED 1+ year healthcare experience EPIC experience required OnBase experience preferred Strong customer service and computer skills

Pay:

$18.00 - $20.00 per hour

Benefits:

Health insurance

Education:

High school or equivalent (Required)

Experience:

Call center: 1 year (Preferred) Medical scheduling: 1 year (Required) EMR systems: 1 year (Required)

HIPAA:

1 year (Required) epic: 1 year (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Mount Pleasant, SC 29464 (Required)

Work Location:

In person