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Patient Service Representative

Career Insights for Registrar / Patient Service Representative

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Scorecard

Based on Wisconsin data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,891 / year median in Wisconsin

+3% projected growth

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Job Description

Be the Friendly Face That Makes a Difference! Are you a people person who thrives in a fast-paced environment? Do you enjoy solving problems, helping others, and being part of a supportive team? If so, we'd love to meet you. We are seeking a Patient Service Representative to join our growing healthcare team. This is a great opportunity for someone who enjoys customer service, values reliability, and is looking to build professional skills in a healthcare setting. Whether you're exploring a healthcare career, taking a gap year before medical school, or looking for a long-term opportunity with growth potential, this role offers hands-on experience and professional development. What You'll Do As a Patient Service Representative, you play a vital role in creating a positive patient experience.
You will:
Welcome and assist patients with professionalism and empathy Schedule appointments and manage patient registration Verify insurance and update patient information Answer phones and respond to patient inquiries Collaborate with clinical and administrative teams to resolve issues Maintain accurate electronic records and documentation Help keep daily operations running smoothly and efficiently What Makes You a Great Fit You're Reliable Patients and teammates count on you. You have a strong work ethic, take responsibility seriously, and understand the importance of being present and dependable. You Love Helping People You enjoy providing exceptional customer service and treating everyone with kindness, patience, and respect. You're a Problem Solver You stay calm under pressure, think critically, and work collaboratively to find solutions. You're Tech-Savvy You're comfortable learning new software systems, navigating computer applications, and managing detailed information accurately. You're Eager to Learn You bring a growth mindset and are excited to develop new skills, take on challenges, and grow your career. The Kind of Person Who Thrives Here You show up ready to contribute. You communicate well. You support your teammates. You take pride in doing things right the first time. Most importantly, you understand that every patient interaction is an opportunity to make someone's day a little easier. If you're dependable, customer-focused, eager to learn, and looking for an opportunity to grow, we'd love to hear from you. Apply today!
Pay:
$19.00 - $24.00 per hour Expected hours: No more than 40.0 per week
Benefits:
401(k) Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Profit sharing Vision insurance Ability to
Commute:
Brookfield, WI 53045 (Preferred)
Work Location:
In person