Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
MH
Mon Health
Financial Counselor -- PATIENT FINANCIAL SERVICES -- Mon Harrison Neighborhood Hospital
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on West Virginia data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,030 / year median in West Virginia
+10% projected growth
Job Description
Job Summary Increase receipts for the organization by developing for each patient the most advantageous method of payment whether it be by his or her own means or through the use of an available agency. Responsibilities Review certain reservation and admission information. Call the patient or patient's family to obtain missing information. Develop for each patient the most advantageous method of payment. See every private pay patient to determine method of payment. Screen and record patient information to determine charity eligibility. Give budget/charity application to the Financial Manager for review. Attach financial counseling notes inside of the appropriate ledgers. Keep Patient Accounts aware of the status of each account. Refer Medicaid eligibility cases to the on-site Medicaid eligibility representative. Make other outside agency referrals as needed. Coordinate and assist with adoption procedures/nursing home placement. Render assistance on referrals for high-cost procedures in problem financial cases. Common Duties and Responsibilities (Essential duties common to all positions) 1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company's attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned.