About us At the heart of what L'Experience Paris do is sharing Paris with our guests. Paris, the City of Lights, the City of Love; a city we love, a city we hail from, a city that has so much to offer... It all starts with the food we represent through different dining experiences to enjoy throughout your day. Because a French experience begins with the best Croissant, our viennoiseries and patisseries are made fresh by hand, every morning in our Mercer Island and Redmond kitchens with no compromise or convenient shortcuts: taste the difference! For our locations in Mercer Island, Kirkland, Bellevue and Redmond we are looking for a passionate staff to take our thriving experience to the next level.

Multiple positions available:

Server Barista, Lead and Assistant Manager (full time requires to work on the weekend).

We are:

An upscale French concept store, cafe, bistro, patisserie, wine and gifts shop.

You are:

a francophile, foodie, coffee and wine enthusiast at heart. Your love of great food and wine is only surpassed by your enthusiasm for people and customer experience. You keep your cool in a fast-paced environment.

Requirements:

• Inherited Barista Responsibilities:

  All Barista duties, including store operations, customer engagement, bakery and retail sales, French-style table service, beverage prep, equipment maintenance, transactions, inventory, issue resolution, teamwork, and compliance.

• Team Leadership & Training :

  Mentor and develop baristas' skills and product knowledge , Train new team members on recipes, service standards, and store procedures

• Shift Management & Operations Oversight :

  Oversee daily operations to ensure high levels of customer satisfaction
• Delegate tasks, manage queue times, and balance station workloads 
• Track shift-level sales targets; coach staff to meet goals

• Maintenance & Scheduling Support :

  Fill maintenance requests for equipment or facilities; follow up as needed
• Assist with shift scheduling and ensuring adequate staff coverage Escalation & Performance
• Handle complex customer issues and escalations
• Provide feedback to Assistant Manager on team performance and operational opportunities

Qualifications:

• Puntuality
• Detail oriented
• Excellent Customer service
• Table serving - Restaurant experience
• Barista Experience with manual coffee machine
• Upsell
• Managerial skills / Team leader/ Mentor
• Problem solving
• Hygiene knowledge
• Situation deescalation
• Take ownership and initiatives
• Goal oriented
• Time management

•

Communication Pay:

From $17.13 per hour

Benefits:

Employee discount Paid training Application Question(s): This job requires to work 40h/week 5 days/week. Availability on Saturdays and Sundays are mandatory. Do you confirm being available between 7am and 5pm 5days/week including weekends? When are you available to start? Which location would you like to apply for: Kirkland, Redmond, Bellevue, Mercer Island?

Language:

English (Required)

License/Certification:

Food Handler Certification (Required)

Work Location:

In person