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Ayres Suites Diamond Bar

Multi-Position: Bell/House/Banquet Attendant

Entry-Level JobVerifiedNo experience needed
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Job Description

Multi-Position Role | Part-time | Bell Attendant, House Attendant, and Banquet Attendant

•Must have a valid driver's license and be at least 21 years with an acceptable driving record as required by company insurance carrier.

• Join Our Family-Oriented Team at Ayres Suites Diamond Bar ! At Ayres Hotels, we take pride in providing a "home away from home" for all our guests by presenting a clean, comfortable, and welcoming environment. Everything we do is guided by our motto: We Care About People, We Value Teamwork, and We Deliver Results. We're currently seeking a reliable and detail-oriented candidate who enjoys being part of a supportive, team-focused workplace.

Job Summary:

The primary duties of the Bell Attendant are to drive the hotel vehicle according to scheduled vehicle runs and on an as needed basis for guests, and accommodate guests during their stay in an attentive, courteous and friendly manner. The House Attendant is responsible for the cleanliness of guest corridors, elevators, public spaces, and all assigned areas of the property. Supports room attendants with the removal of trash and linen, and replacement of linen and amenities. The primary work place is located at the hiring site. The primary duties of the Banquet Attendant include the setup, service, and breakdown of banquet functions and meeting rooms, which includes but is not limited to, setting tables and chairs, preparing and arranging meeting and banquet spaces, assisting with food and beverage service, maintaining cleanliness, replenishing supplies, and clearing and resetting meeting rooms following events. Essential Duties & Responsibilities include the following. Other duties may be assigned. Escort incoming hotel guests in a courteous and pleasant manner. Assists guests with luggage delivered or getting extra amenities, towels and bedding. Offer information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, making reservations as needed. Deliver messages and runs errands, on and off hotel property. Maintain a clean and safe working environment at all times. Drive company vehicle in a safe and pleasant manner as needed by hotel guests and staff members. Pick up and deliver articles for laundry. Maintain cleanliness of hotel van interior and exterior. Collect dirty linen from Room Attendant carts and deliver to laundry for cleaning, following hotel policy for sorting and use of PPE. Collect dirty linen from public areas of hotels, including exercise rooms, pool areas, and/or spa areas. Supply clean linen to Room Attendants based on needs of the day. Properly stock room attendant cart with appropriate equipment, tools, chemicals, amenities, and linens to complete daily tasks efficiently. Maintain cart in an organized, clean, and safe manner. Stocks cart according to hotel checklists. Sweep floors, vacuum flooring, and shampoo carpets. Examine laundered items to ensure cleanliness and serviceability. Conduct proper cleanliness and safety guidelines when loading and unloading linen from the washer and dryer. Fold and/or press linen as appropriate. Perform reclaiming of stained linen as needed. Sweep, mop, and maintain cleanliness of laundry room. Maintain lint and dryer filters as required. Review banquet request orders for the day to ensure all the guest needs are understood and achieved in a timely manner Ensure all meetings have ice water stations, unless otherwise requested by guests. Makes coffee and fills fruit juice and water dispensers as required. Replaces soiled linens and sets tables with silverware and glassware. Ensure guest needs and requests are responded to in a timely manner. Vacuum carpet between meetings. All set-ups are to include clean linen, glassware, silverware and china. Perform the breakdown of meeting rooms and return all equipment not needed to the reset room to its proper storage place. Taking Care of Our Team We believe our team members are the heart of our success. That's why Ayres Hotels offers a competitive benefits package to eligible part-time employees after an initial waiting period, including: 401(k) Retirement Plan with employer match Travel Assistance Program Employee Assistance Program Hotel guest room discounts Entertainment discount program ZayZoon - Earned Wage Access Holiday pay Paid sick leave Incentives Plus, more! Ayres Suites Diamond Bar | 21951 Golden Springs Drive, Diamond Bar

CA 91765

| (562) 596-8330 Ayres offers competitive wages and growth opportunities! For a complete list of employment opportunities visit us at www.ayreshotels.com Empleador de Igualdad de Oportunidades | Equal Opportunity Employer We Care About People | We Value Teamwork |

We Deliver Results Pay:

$18.80 - $19.94 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Referral program Retirement plan

License/Certification:

Drivers License (Required)

Work Location:

In person

Benefits

  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings
  • Health and Wellness Programs