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Hilton Grand Vacations

Marketing Representative - In House

Career Insights for Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$43,387 / year median in California

+11% projected growth

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Job Description

Are you outgoing, driven, and motivated by earning potential? This is your chance to join a top‑rated company as a Marketing Professional! In this role, you'll engage guests, book tours with our vacation sales team, and deliver concierge‑style service by sharing the best local dining and attractions. Enjoy an hourly rate plus achievable bonuses—
Pay Range:
$45,000 - $75,000+ annually—along with excellent benefits and real opportunities for career growth. Why You'll Love it
Here:
Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care). Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. Our Go Hilton Team Member Travel Program offers rooms for as low as $40/night and 50% off at participating hotel-operated restaurants. DailyPay Access — Get paid before payday through secure, instant transfers, whenever and wherever. And so much more!
What You'll Do:
Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors. Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities. Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image. Assist in the implementation and tracking of current and future marketing programs.
What You'll Bring:
Minimum 1-year proven sales, sales related marketing, concierge, or optional tour and activity sales experience. Ability to work a flexible schedule to include evenings, weekends, and holidays. High School diploma or equivalent. Intermediate computer proficiency with the ability to learn. Fluency in English (speak, read and write). It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 6 months or more previous experience working in the timeshare industry. Thorough understanding of the area with ability to explain activities, restaurants, and destinations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.