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On-Call Concierge
Career Insights for Concierge
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Scorecard
Based on Washington, D.C. (District of Columbia) data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$37,964 / year median in Washington, D.C. (District of Columbia)
+10% projected growth
Job Description
On-Call Concierge NRI, Inc. United States, D.C., Washington 1900 L Street Northwest (Show on map) Sep 08, 2026 We are seeking a professional, polished, dependable, and service-oriented On-Call Concierge to join our team and provide exceptional client service throughout the Washington, DC and Northern Virginia area. This position is ideal for someone who takes pride in delivering a high level of customer service, communicates professionally, presents themselves well, and can adapt quickly to different client needs and environments. The On-Call Concierge will be responsible for responding to scheduled and short-notice assignments and providing courteous, attentive, and reliable assistance to clients.
Responsibilities:
Provide professional and welcoming concierge services to clients
Respond to client requests with a helpful, positive, and solutions-oriented attitude
Assist with errands, deliveries, reservations, coordination, and other concierge-related requests
Provide general client support based on individual assignment requirements
Maintain a polished and professional appearance at all times
Communicate effectively with clients, supervisors, vendors, and team members
Arrive on time and fully prepared for each assignment
Handle client information and requests with discretion and professionalism
Follow company procedures, service standards, and assignment-specific instructions
Represent the company positively when interacting with clients and the public
Remain flexible and adaptable as client needs and assignments may vary Please note: This position requires flexibility and availability to accept on-call assignments as needed.