Guest Experience Coordinator Ministry Area:

Connections / Guest Experience |

Position:

Part-Time Position Purpose The Guest Experience Coordinator supports the Connections Team by helping create a welcoming, organized, and excellent experience for every person who attends Live Oaks Community Church. This role provides practical support to the Connections Team, coordinates guest-experience needs for special events, and provides direct leadership and oversight to the Parking Ministry.

• Must be able to lift and place 20-30 parking cones and flags out every weekend.
• The goal is simple: help people feel welcomed, cared for, and prepared to take their next step from the moment they arrive. Primary ResponsibilitiesGuest Experience & Connections Support
• Support the Connections Team in creating an excellent weekend experience for guests and the church family.
• Assist with weekend Connections needs and guest-facing ministry areas as assigned.
• Help identify opportunities to improve the guest experience from arrival through departure.
• Assist with volunteer communication, organization, and coordination.
• Help ensure guest experience areas are prepared, staffed, and functioning effectively. Parking Ministry
• Provide direct oversight and leadership for the Parking Ministry.
• Recruit, train, schedule, encourage, and develop Parking Ministry volunteers and team leaders.
• Ensure parking teams are prepared before weekend services and special events.
• Develop clear parking procedures and traffic-flow plans.
• Maintain appropriate signage, equipment, safety gear, and other parking resources.
• Work with church leadership to address parking challenges and continually improve the arrival and departure experience. Special Events Support
• Provide guest-experience and logistical support for church-wide special events.
• Coordinate parking and arrival needs for major events.
• Assist with hospitality, directional signage, volunteer placement, setup, and other guest-facing needs.
• Work alongside ministry leaders and staff to ensure events are welcoming, organized, and prepared for guests. Team & Staff Coordination
• Attend the designated weekly staff/ministry meeting.
• Communicate regularly with Connections leadership regarding upcoming weekends, events, needs, and challenges.
• Coordinate with other ministries when guest experience, parking, or special-event responsibilities overlap.
• Participate in planning and evaluation of guest experience initiatives. Ideal Candidate
• Warm, welcoming, and people-oriented
• Highly dependable and organized
• A strong communicator
• Comfortable recruiting and leading volunteers
• Proactive and able to anticipate needs
• Flexible and willing to jump in where needed
• Committed to excellence without losing sight of people
• Able to remain calm and solution-oriented in busy environments
• Passionate about helping people feel at home at Live Oaks Ministry Philosophy At Live Oaks, guest experience is more than logistics.

Every interaction—from entering the parking lot to finding a seat—can communicate that people matter to God and they matter to us. The Guest Experience Coordinator helps ensure that our environments remove unnecessary barriers, demonstrate genuine hospitality, and help people connect with the life and mission of Live Oaks Community Church.

Pay:

From $20.00 per hour Expected hours: 15.0 - 20.0 per week

Benefits:

Paid time off Application Question(s): Have you led volunteers and teams? Are you able to work every weekend? (With one weekend off every 6 weeks) Are you actively serving in another church? Have you held a position as paid staff leading in a church or nonprofit?

Work Location:

In person