Sports Concierge - Tennis The Breakers Palm Beach - 3.9 Palm Beach, FL Job Details Full-time 1 day ago Qualifications Organizational skills Communication skills Entry level Full Job Description The Sports Concierge specializing in Racquet Sports is responsible for delivering exceptional service to members and hotel guests by managing and coordinating all racquet sport activities. This dynamic operation includes three sports: tennis, pickleball, and padel, requiring strong coordination and communication skills. The position focuses on booking and confirming court times, lessons, clinics, and match play; promoting racquet sport programming; and ensuring smooth communication between guests, members, and the Racquet Sports Department. The role also collaborates closely with racquet sport maintenance staff and works directly with the racquet sport instructors to support scheduling, guest needs, and program participation. Ability to work weekends and holidays is required.

Qualifications:

Strong interpersonal and customer service skills Detail oriented with strong organizational skills Knowledge of or interest in tennis, pickleball, and padel is preferred Ability to collaborate effectively with cross functional teams and racquet sport instructors Ability to work weekends and holidays

Responsibilities:

Book and check in all racquet sport players Schedule court times, lessons, clinics, and match play Promote racquet sport programming and events Coordinate with racquet sport maintenance for court readiness Collaborate with racquet sport instructors on scheduling and guest needs Assist with restocking court towels and snacks