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TW
The Wine Room on Park Avenue
Wine Sales Floor Manager
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Based on Florida data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,852 / year median in Florida
+13% projected growth
Job Description
Wine Sales Floor Manager The Wine Room on Park Avenue Winter Park, FL Job Details Full-time $25 - $30 an hour 11 hours ago Benefits Health insurance Paid time off Employee discount Qualifications Customer communication Customer relationship building Management Selling wine to customers Educational events Team leadership In-person customer service Public speaking Mid-level Client relationship development Driver's License Concierge services Client retention Certified Sommelier Special events experience Customer engagement Leading team collaboration initiatives Wine sales Sales leadership Managing food service teams Customer interaction during outreach Communication skills Full Job Description Wine Sales Floor Manager The Wine Room on Park Avenue is seeking an experienced and passionate, full-time Wine Sales Floor Manager to join our team. This unique hybrid role combines sommelier expertise, retail wine sales, restaurant service leadership, and luxury concierge-level hospitality. The ideal candidate will have a strong background in wine, a proven sales record, and a genuine passion for creating exceptional guest experiences. Key Responsibilities Provide expert wine guidance and personalized recommendations to restaurant and retail guests. Drive both retail and restaurant wine sales through exceptional product knowledge and relationship building. Supervise and support front-of-house team members, including servers, and cashiers Collaborate closely with our Maître Fromager to plan and execute weekly tastings, wine dinners, and educational events. Assist the Director of Wine Purchasing with inventory insights, customer trends, and event planning. Develop and maintain a loyal customer network through proactive outreach and outstanding service. Gather and communicate guest feedback regarding wine selections, machine offerings, events, and overall experiences. Ensure every guest receives attentive, polished, and memorable hospitality. Qualifications Extensive wine knowledge and a demonstrated history of successful sales performance. Excellent communication, public speaking, and presentation skills. Strong listening, problem-solving, and interpersonal abilities. Ability to thrive in a fast-paced, team-oriented environment. Availability to work evenings, weekends, and special events. Full-time position Preferred Qualifications Valid Driver's License WSET Certification or equivalent wine education References are required.