We're looking for a friendly, confident, reliable, and motivated self-starter to join our Front Desk & Guest Relations team. This is a fast-paced position with heavy guest contact. You'll be answering phones, assisting guests, managing reservations, creating guest access codes, and working across multiple websites and systems, including Airbnb and VRBO. There is a lot to learn, so being a quick learner who can take initiative and work independently is essential.

What We're Looking For A quick learner who can become comfortable with multiple systems and platforms quickly A self-starter who takes initiative and doesn't need constant direction Someone who is comfortable working independently while also being a supportive, team-focused coworker Excellent customer service skills and the ability to remain professional in all guest interactions Confident communication skills balanced with a friendly and approachable personality Strong attention to detail and the ability to multitask in a busy office Punctuality, reliability, and personal responsibility are a must A positive attitude and willingness to jump in wherever needed Responsibilities Answer phones and assist guests, owners, and vendors Provide guest support by phone, email, and in person Add and update guest stays on designated websites and systems Create guest access codes Maintain and update Airbnb and VRBO information for individual units Assist with reservations, check-ins, check-outs, and general guest relations Complete administrative tasks and other duties as assigned Benefits Medical insurance covered by the company Dental insurance covered by the company Two weeks of paid vacation If you're dependable, learn quickly, enjoy working with people, and thrive in a busy environment, we'd love to meet you!

Pay:

$25.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person