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Presbyterian Living

Occasionally Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$36,674 / year median in Illinois

+12% projected growth

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Job Description

$17.82- $24.89 Hourly Rate (Based on years of experience). The Moorings of Arlington Heights | Occasional | Concierge Department | Are you looking for a team where you can bring your passion, strengths, and best self as a Concierge? At The Moorings of Arlington Heights, you'll join a mission driven community where employees work together to deliver a truly personalized experience for our residents. Our team values collaboration, compassion, and shared expertise, and we're searching for individuals who lead with heart and help create a positive, uplifting environment. If you're someone who enjoys making a difference, building meaningful connections, and contributing to a workplace centered on wellness, independence, joy, and security, you'll feel right at home here. Why YOU Will Love Working With Us Comprehensive Benefits That Care for
You Health & Wellness:
Wellhub, and onsite fitness
Financial Security:
PTO rollover/sellback, 403(b) with match, commuter benefits, financial counseling
Peace of Mind:
EAP support
Growth & Development:
Tuition reimbursement, scholarships, mentorship, and career pathways
Community & Connection:
Engagement events and 24/7 chaplain counseling for emotional/spiritual support Key Responsibilities Welcome visitors, provide guidance to the appropriate departments, and manage the sign-in process, including notifying residents of visitor arrivals. Answer and route calls, offering general information and directions as needed. Maintain the Independent Living Census, handle admissions and discharge, and communicate updates to relevant staff. Manage package, prescription, and flower deliveries by logging items and notifying residents for pick-up. Oversee guest suite reservations, including coordinating with housekeeping and food service, and ensure proper checkout processes. Qualifications & Skills Exceptional communication skills and professional phone manners Computer literacy and competency in using software applications Ability to work independently, handle special projects, and provide clear verbal directions Professional appearance and adherence to the uniform dress code Customer-service orientation with the ability to support and assist residents comfortably About Presbyterian Living Presbyterian Living is an independent, not for profit senior living organization offering a full continuum of care—including independent living, assisted living, skilled nursing, and memory care. Since 1904, we've welcomed people from all backgrounds across our communities in Evanston (Westminster Place & Ten Twenty Grove), Lake Forest (Lake Forest Place), and Arlington Heights (The Moorings). What sets us apart is our commitment to people - residents, families, and employees alike. We're a compassionate, mission driven organization where team members feel supported, valued, and inspired to make a meaningful difference each day. Ready to Join a Team That Feels Like Family?! If you're passionate about helping others, excited to grow in your career, and eager to make a real impact, we'd love to meet you. Apply today and discover the difference you can make at The Moorings of Arlington Heights! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.