Event Concierge Overview Our Event Concierge serves as the liaison with Catering/Convention Service Managers and all operational departments with onsite meeting contact. This position is highly visible and thecentral point for handling and addressing special needs or requests for in house groups.

Responsibilities:

Assist Convention Services and Catering Managers as the onsite liaison between Meeting Planner and operational departments. Communication with other Event Concierge team and Managers toensure seamless experience. Basic knowledge of hotel departments andpurposein fulfilling guests' needs. Manage andassistall aspects of hotel events to includeday to daycoordination. During meetings and conferences,willensure arrangements are to specifications andensuringsatisfaction by creating memorable experiences. Being proactive in problem resolution, keeping clients advised oncurrent statusof events and functions, including items pending that needfollowup. Multi-task and prioritizemultiple requests and information; time management skills are necessary. Utilize Delphi software for generation of necessary documents and changes as needed. Detailed knowledge of the hotel meeting space, groupdynamicsand event details. Specialprojects asassigned byDepartmentManager. Attendsdaily Banquet Event Order meetings and weekly resume meetings as needed. Recommends special outside services whenrequired. Coordinates andattendspre-convention meetings prior to conference when scheduled. Otherduties as assigned by management.

Qualifications:

Must be able toworka flexible schedule including mornings, nights, weekends, and holidays. PreviousEvent/Hotel Event experience preferred. Must be STAR certified Must be Food Handler certified Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .