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Sterling Village Skilled Nursing & Rehabilitation Center
Concierge
Entry-Level JobVerifiedNo experience needed
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Based on Massachusetts data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$41,866 / year median in Massachusetts
+14% projected growth
Job Description
The Concierge will ensure the residents have the best experience possible. You will exhibit a friendly and professional demeanor in all resident interactions as you document and ensure any issues are resolved. Job Overview Sterling Village is a 143 bed Rehab and Nursing Center located in Sterling, MA. We are hiring a full time 40 hour a week concierge to help ensure our residents have a great experience while here. Days are negotiable, Tuesday-Saturday or Sunday-Thursday Responsibilities for Concierge Act as the first point of contact for resident information. Address and document resident concerns. Achieve amicable resolution to resident concerns. Assist in answering call lights and handing out meal trays. Assist residents when arriving or discharging. Promote facilities amenities and activities. 2+ years of experience in a customer service role preferred. Able to stand/walk for long periods of time. Other duties as assigned