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LS
Lake Shore Resort
Front Desk Receptionist, Concierge, Host
Career Insights for Concierge
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Scorecard
Based on Michigan data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$35,978 / year median in Michigan
+13% projected growth
Job Description
Overview The Front Desk Host position is responsible for taking reservations, checking in guests and serving as a concierge for guests during their stay making them feel welcome and comfortable. Starting pay is $16-18/hour, plus the opportunity for a performance bonus. Hiring full and part time. Seasonal employment now through the end of October. Must be able to work nights and weekends. Responsibilities Check in and Check out Guests Process charges for rooms and resort items Communicate effectively with other departments at the resort Office organization Using an office computerized system Following through on tasks requiring detail and accuracy Working cooperatively with all other team members Seasonal position: May -