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Equity LifeStyle Properties

Front Desk Clerk

Career Insights for Concierge

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Scorecard

Based on North Carolina data

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$37,022 / year median in North Carolina

+16% projected growth

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Job Description

What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. The role would assist at Waterway RV park located in Cedar Point, NC.
Your job will include:
Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Run reports and submit maintenance request forms to ensure office efficiency. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: High school diploma or equivalent experience. 1+ years of experience in customer service with exceptional customer service skills. Strong organizational skills and meticulous attention to detail. Computer literacy and the ability to learn new systems.
Pay:
$16.00 - $17.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance
Work Location:
In person